Q&A about Shareholder Benefits
Regarding the Shareholder Benefit Card
- I have acquired the rights to shareholder benefits, when will the shareholder benefit card arrive?
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For shareholders who did not hold 500 or more shares of our company as of the previous reference date and hold 500 or more shares as of the current reference date, the shareholder benefit card will be dispatched as follows:
- Shareholders confirmed as of March 31Shareholder benefit card will be sent in late June.
- Shareholders confirmed as of September 30Shareholder benefit card will be sent in late December.
- The shareholder benefit card has not arrived.
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Even if you have traded shares, if you continue to hold the rights to shareholder benefits since the previous reference date, shareholder benefit points will be added to your existing shareholder benefit card, and a new card will not be issued.
Please refer to the following for information on continued use and reissuance of the shareholder benefit card.Cases where you can continue to use the shareholder benefit card
（Shareholder benefit points will be automatically added to your existing shareholder benefit card.） Cases where the shareholder benefit card will be reissued
（If you sold all your shares and were not listed in the shareholder register on the reference date, your shareholder number will change when you reacquire the rights, and a new shareholder benefit card will be issued.） If you are a new shareholder, and the shareholder benefit card has not arrived, please contact the Shareholder Benefit Point Service Center at +81-570-03-0312 / +81-45-228-9671.
- I lost/damaged my shareholder benefit card. Can it be reissued?
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Yes, it can be reissued. However, a reissuance fee of 500 points will be deducted from your shareholder benefit points (including the cost of the card and postage).
To request reissuance, please contact the Shareholder Benefit Point Service Center at +81-570-03-0312 / +81-45-228-9671.
- Can multiple shareholder benefit cards be combined and used together?
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At stores, you can combine the shareholder benefit points from multiple shareholder benefit cards in a single transaction.
However, for shareholder benefit product applications, points from different shareholder benefit cards cannot be combined. Please apply for products within the point balance of each individual shareholder benefit card.
- Will I receive a new shareholder benefit card when the next shareholder benefit points are issued?
- No, as long as you continue to hold the rights to shareholder benefits, you will continue to use your existing shareholder benefit card.
Regarding the Shareholder-Exclusive Site
- I don't know the login password for the shareholder-exclusive site. (I don't know my shareholder number)
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The initial password is the shareholder number (9-digit number).
The shareholder number can be found on the paper that includes your name and address when the shareholder benefit card was sent to you.
It is also listed on documents such as the voting form for the shareholders' meeting or the dividend statement. If you do not have these documents and are unsure of your shareholder number, you can request that it be sent by regular mail to your registered address. Please contact the Shareholder Benefit Point Service Center (+81-570-03-0312 / +81-45-228-9671) for assistance.
(Please note that, for privacy reasons, this information cannot be provided over the phone or via email.)
- I forgot the password I set for the shareholder-exclusive site.
- Please contact the Shareholder Benefit Point Service Center (+81-570-03-0312 / +81-45-228-9671). After confirming your shareholder number, we will reset your password to the initial password, which is your shareholder number.
- I have shareholder benefit rights with Atom and Kappa Create. Is the shareholder-exclusive site the same?
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The shareholder-exclusive sites for Colowide, Atom, and Kappa Create are different. Please log in via the following:
Regarding Shareholder Benefit Points
- What is the expiration date for the shareholder benefit points?
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Each issuance of shareholder benefit points has a set expiration date. Please check the expiration date below.
Expiration Dates for Shareholder Benefit Points:
- Points issued in MarchExpire at the end of March of the following year (Points issued in March 2019 are valid until the end of June 2020).
- Points issued in JuneExpire at the end of June of the following year.
- Points issued in SeptemberExpire at the end of September of the following year.
- Points issued in DecemberExpire at the end of December of the following year.
- I want to know the balance and expiration date of my shareholder benefit points.
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You can check this at store terminals or on the shareholder-exclusive site
（https://www.colowide.com/STOCKUSER/） (Japanese Only)
You can also check via the chatbot on the above site.
For inquiries by phone, please contact the Shareholder Benefit Point Service Center (+81-570-03-0312 / +81-45-228-9671).
- Which stores accept shareholder benefit points?
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Please check the following site for stores where shareholder benefit points can be used. (Japanese Only)
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- You can check Colowide and Atom Group stores.
Some stores may not accept shareholder benefits.
Please check the remarks section of each store's basic information.
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- Shareholder benefits can be used at all stores operated by KAPPA-CREATE CO., LTD.
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- How many shareholder benefit points can I receive in a year?
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Colowide Shareholders
Shares Per Half-Year Per Year 500 shares or more 20,000 points 40,000 points Atom Shareholders
Shares Per Half-Year Per Year 100 shares or more 1,000 point 2,000 points 500 shares or more 5,000 points 10,000 points 1,000 shares or more 10,000 points 20,000 points Kappa Create Shareholders
Shares Per Half-Year Per Year 100 shares or more 3,000 points 6,000 points 1,000 shares or more 6,000 points 12,000 points 2,000 shares or more 12,000 points 24,000 points - Shareholder benefit points are granted twice a year based on rights confirmed as of the end of March and September.
- Regarding Shareholding
If you purchase shares through multiple securities companies and name aggregation has not been completed, the shares may be considered held separately, and you may not meet the shareholding requirement for shareholder benefits. Please check with the securities company where you purchased the shares about name aggregation.
- When are shareholder benefit points issued?
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- Colowide ShareholdersPoints are issued at the end of March, June, September, and December.
- Atom and Kappa Create ShareholdersPoints are issued at the end of June and December.
Please note that there will be no notice of the shareholder benefit points issuance date by mail.
Other
- I don’t know how to use the shareholder benefit card, the shareholder-exclusive site, or how to apply for shareholder benefit products.
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Please refer to the following usage Manual:
- The shareholder benefit products have not arrived.
- Shareholder benefit products will be shipped as soon as they are ready. Delivery may take about three weeks. If you have applied for multiple products, delivery dates may vary.
- How can I request additional copies of the shareholder benefit product application form?
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Please download the form from the link below, print it out, and use it. Copies are also acceptable.
- If you wish to receive the form by mail, please contact the Shareholder Benefit Point Service Center (+81-570-03-0312 / +81-45-228-9671).
- By when do I need to purchase shares to acquire the rights to shareholder benefits?
- The reference dates for shareholder benefits are at the end of March and September. To acquire the rights to benefits, you must hold shares by the second business day before the reference date. Please check with your securities company for further details.
Disclaimer
The information posted on this site does not constitute an offer to purchase or sell our company's shares, nor is it intended to encourage investment. We take great care when posting information on this site; however, we assume no responsibility for any errors in the posted information or for any issues arising from downloading data.
Furthermore, please note that the contents of this website may change or be discontinued without notice. Some of the materials posted may reflect the state at the time of publication, so we recommend that you always check the latest materials.